Help with Tell It Back

Get in touch

Email tellitbackapp@gmail.com. I usually reply within a few days. You can also tap Send feedback in the app, under Settings.

Restore my purchase

Bought the full unlock and it isn't showing on a new phone, or after clearing your browser? Email tellitbackapp@gmail.com from the address you paid with, and roughly when you bought it. We'll restore it for you.

Refunds

Not happy with the unlock? Email tellitbackapp@gmail.com within 30 days for a full refund, no questions asked. See Terms.

If a story brings up big feelings

Some stories touch on hard things. If one stirs something up, for your child or for you, talk to someone you trust.

Kids Helpline 1800 55 1800 (ages 5 to 25, 24/7, free).
Lifeline 13 11 14 (24/7).
In an emergency, call 000.